Current Science Georgia

General Refund Principle

Refund requests are reviewed by the editorial office on a case-by-case basis. The author must provide the submission reference, article title, corresponding author email, payment receipt and a clear explanation of the request.

Eligible Refund Situations

• Duplicate payment for the same accepted manuscript
• Payment made in error by a person not connected to the submission
• Incorrect payment amount caused by administrative instruction error
• Payment made before editorial acceptance despite no official payment instruction
• Administrative cancellation before publication workflow begins

Non-Refundable Situations

• Publication workflow has already started after payment confirmation
• Article record, PDF preparation, metadata work or certificate preparation has begun
• The author changes their mind after production work begins
• The author provided incorrect manuscript or author information requiring additional production work
• Third-party banking, card or currency conversion charges

Cancellation Before Payment

Authors may withdraw or cancel a submission before payment and before publication workflow begins. Withdrawal requests should be sent to the editorial office with the submission reference and article title.

Cancellation After Payment

If cancellation is requested after payment, the editorial office will check whether production work has started. Refund eligibility depends on the status of article record preparation, PDF work, archive listing and certificate workflow.

Duplicate or Mistaken Payment

Duplicate or mistaken payments should be reported as soon as possible. The author should provide the Stripe receipt, payment date, payment amount, payer email and submission reference.

Processing Time

Refund review may require verification of the payment record, submission status and publication workflow status. Processing time may vary depending on payment provider, banking system and administrative review.

Currency and Provider Fees

Refund amounts may be affected by payment provider rules, exchange rates, international banking charges or card network fees. Current Science Georgia does not control third-party financial charges.

Production Work Already Started

If technical processing, PDF preparation, article record finalization, archive listing, certificate generation or verification record preparation has begun, the fee may be considered earned for services already initiated.

How to Request a Refund

• Email the editorial office at editorial@csi.ge
• Include the submission reference
• Include the article title and author name
• Attach or quote the Stripe receipt/payment ID
• Explain the reason for the refund request

Editorial Independence

Refund and payment decisions are administrative matters. Editorial acceptance, revision, decline and publication decisions remain independent from payment processing.

Contact

Refund, cancellation and payment-related questions should be sent to the editorial office with full payment and submission information.

Email: editorial@csi.ge